Refund policy

WANT TO RETURN SOMETHING?

Changed your mind? That's fine. We won't take offence. Honest.

You'll have 30 days from receiving your order to let us know you'd like to return it, and break our hearts a little bit. Just email anything@dayjob.works with your order number and we'll tell you what to do next. We'll send you a brief step-by-step guide to telling us you don't love us.

Please send anything back in the condition they arrived in. You're welcome to have a proper look first, just look after them while you decide.

For change-of-mind returns, you'll need to cover the return postage. We'd recommend keeping proof of postage, just in case.

SOMETHING NOT RIGHT?

If your order arrives damaged, faulty, or we've sent you the wrong thing, that's on us.

Email anything@dayjob.works with your order number and, if useful, a photo of the problem. We'll get it sorted and cover any reasonable return postage needed.

REFUNDS

Once your return is back with us and we've checked it over, we'll refund what's due to your original payment method.

For eligible change-of-mind returns, we'll also refund our standard delivery charge. If you chose a more expensive option such as Express, we'll refund the standard delivery amount rather than the upgrade.

We'll issue your refund as quickly as we can, and no later than 14 days after receiving your return. Your bank or payment provider may take a little longer to put it back in your account.